Nelia-Matte Cream Puffer Jacket

The cropped cream puffer with a matte finish: soft, effortless elegance.

Generous quilting that keeps you nice and warm, a sleek, understated matte finish and a luminous cream shade that brightens up every winter outfit. The puffer you'll wear every day, in town or at the weekend, and that goes with everything.

• Cream colour: a soft, chic off-white that's easy to pair
• Matte finish: a refined look with no shiny effect
• Warm quilting: comfortable and light to wear
• Detachable hood: on for the cold, off for a cleaner look
• Cropped fit: perfect with jeans, wide-leg trousers or leggings
• From S to XL: four sizes available

How to wear it: in a light total look with cream trousers and white boots. Over raw denim jeans and trainers for a crisp contrast.

Size: take your usual size. To wear a chunky jumper underneath, go one size up.

Measure your bust, waist, and hips while wearing underwear, keeping the tape measure horizontal and not too tight.

If you are between two sizes, choose the larger one, especially for non-stretchy fabrics.

The complete size conversion chart for FR / EU / UK / US is in our size guide. Still unsure? Send us your measurements, and we will reply with the recommended size.

Last updated: 23 October 2026

15 days to change your mind

The law gives you 14 days from receipt to withdraw from your purchase. At Nelia Boutique, you have 15 days from receipt of your order, with no reason needed.

Conditions

• Item unworn, unwashed and unaltered, with its original tags;
• Item returned complete, in its original packaging where possible;
• For hygiene reasons, underwear and swimwear can only be returned if the hygiene seal is intact.

How do I return an item?

1. Email us at neliaboutique.contact@gmail.com with your order number and the item(s) concerned (you can also use the withdrawal form in the appendix of our Terms and Conditions).
2. We'll send you the return address and the steps to follow.
3. Send the parcel back no later than 14 days after telling us your decision, and keep your proof of postage.

Return costs

Return shipping costs are paid by you, unless the item is defective, damaged or not what you ordered: in that case, we cover the costs.

Refunds

We refund all amounts paid, including the original delivery charges (based on standard delivery), no later than 14 days after being informed of your withdrawal. The refund may be withheld until we receive the items or your proof of shipment. It is made to the payment method used for the order; how long it then takes to appear on your account depends on your bank.

Defective or non-conforming item

If you receive a defective, damaged or wrong item, contact us with your order number and photos: we'll offer you a replacement or a refund, in line with the legal guarantee of conformity (2 years) and the guarantee against hidden defects.

Size exchange

Would you like a different size? Just let us know in your request: we'll check availability and explain how to proceed.

Seller: Nelia Boutique, 47 rue Vivienne, 75002 Paris, France – RCS Paris 131 796 120.

Pay with complete peace of mind

Your payment is processed directly by Shopify Payments and Stripe, two of the most widely used payment platforms in the world. We never have access to your bank details.

Accepted payment methods

• Credit/debit cards: Visa, Mastercard, American Express, Carte Bleue
• Digital wallets: Apple Pay, Google Pay, Shop Pay
• PayPal — with PayPal purchase protection
• Interest-free payment in 3 or 4 installments for orders over €50 (subject to eligibility)

How your data is protected

• 256-bit SSL encryption across the entire site — the padlock in your browser confirms this
• PCI DSS Level 1 certification, the highest standard in the banking industry
• 3D Secure: verification by your bank via SMS or app for every payment
• Your card numbers never pass through our servers and are never stored

When am I charged?

You are charged at the time of order confirmation. You will immediately receive a confirmation email summarizing your order and the exact amount.

Payment declined?

In the vast majority of cases, this is due to a bank limit or an incomplete 3D Secure verification. No money is deducted. Please try again with another payment method, or contact us at neliaboutique.contact@gmail.com.

Prices and VAT

All our prices are displayed in euros, all taxes included. Shipping is free for France and other European Union countries alike. No surprises: the total amount is always displayed before you confirm your payment.