Nelia-Olive Puffer Jacket

The puffer jacket that keeps you warm without swallowing you up. An olive green that makes a change from black, just the right amount of quilted volume and a cropped length that keeps your silhouette clean. Zip it up, and winter gets a whole lot easier.

This is the jacket you'll reach for every morning from November to March: over jeans and trainers for everyday, or with wide-leg trousers and boots for a smarter look. Olive pairs with beige, cream, denim and black.

The details

• Colour: olive green
• Quilted puffer, warm and lightweight
• Cropped fit, hip length
• Available sizes: XS, S, M, L

Size advice: the model is 173 cm tall and wears a size S. Measure your body directly and choose your size using the chart below.

Body measurements

Jacket measurements

The jacket's chest width is measured flat, from armpit to armpit.

Measure your bust, waist, and hips while wearing underwear, keeping the tape measure horizontal and not too tight.

If you are between two sizes, choose the larger one, especially for non-stretchy fabrics.

The complete size conversion chart for FR / EU / UK / US is in our size guide. Still unsure? Send us your measurements, and we will reply with the recommended size.

Changed your mind? No problem.

Buying clothes online without trying them on is always a bit of a gamble. That's why returns are simple, straightforward, and require no explanation.

You have 14 days — or even 30

French law gives you 14 days from the date of receipt to exercise your right of withdrawal. With us, you have 30 days. You do not need to provide any reason.

Conditions

• The item must be unworn, unwashed, and unaltered
• Original tags must still be attached
• The item must be returned in its original packaging
• For hygiene reasons, underwear and swimwear can only be returned if the hygienic seal is intact

How to return

1. Email us at neliaboutique.contact@gmail.com, including your order number and the item in question
2. You will receive your return label and shipping address within 24 hours
3. Drop off the package at a relay point or post office
4. Upon receipt and inspection, your refund will be processed

Refunds

Refunds are processed within a maximum of 14 days after receipt of the return, using the same payment method used for the order. In practice, most of our refunds are processed within 3 to 5 business days. The time it takes for the funds to appear in your account then depends on your bank (2 to 5 days).

Who pays for the return?

Return shipping costs are your responsibility (approximately €4.90 via the label we provide), unless the item is defective, damaged, or does not match your order: in that case, we will cover everything, including return and replacement shipping costs.

Size exchanges

Just need a different size? Let us know: we will reserve the new size during transit so that it doesn't sell out in the meantime.

Pay with complete peace of mind

Your payment is processed directly by Shopify Payments and Stripe, two of the most widely used payment platforms in the world. We never have access to your bank details.

Accepted payment methods

• Credit/debit cards: Visa, Mastercard, American Express, Carte Bleue
• Digital wallets: Apple Pay, Google Pay, Shop Pay
• PayPal — with PayPal purchase protection
• Interest-free payment in 3 or 4 installments for orders over €50 (subject to eligibility)

How your data is protected

• 256-bit SSL encryption across the entire site — the padlock in your browser confirms this
• PCI DSS Level 1 certification, the highest standard in the banking industry
• 3D Secure: verification by your bank via SMS or app for every payment
• Your card numbers never pass through our servers and are never stored

When am I charged?

You are charged at the time of order confirmation. You will immediately receive a confirmation email summarizing your order and the exact amount.

Payment declined?

In the vast majority of cases, this is due to a bank limit or an incomplete 3D Secure verification. No money is deducted. Please try again with another payment method, or contact us at neliaboutique.contact@gmail.com.

Prices and VAT

All our prices are displayed in euros, all taxes included. Shipping costs are added to the price of the items: €3.99 for France and other European Union countries alike. No surprises: the total amount, including delivery, is always displayed before you confirm your payment.