Secure payment
Pay with complete peace of mind
Your payment is processed directly by Shopify Payments and Stripe, two of the most widely used payment platforms in the world. We never have access to your bank details.
Accepted payment methods
- Credit/debit cards: Visa, Mastercard, American Express, Carte Bleue
- Digital wallets: Apple Pay, Google Pay, Shop Pay
- PayPal — with PayPal purchase protection
- Interest-free payment in 3 or 4 installments for orders over €50 (subject to eligibility)
How your data is protected
- 256-bit SSL encryption across the entire site — the padlock in your browser confirms this
- PCI DSS Level 1 certification, the highest standard in the banking industry
- 3D Secure: verification by your bank via SMS or app for every payment
- Your card numbers never pass through our servers and are never stored
When am I charged?
You are charged at the time of order confirmation. You will immediately receive a confirmation email summarizing your order and the exact amount.
Payment declined?
In the vast majority of cases, this is due to a bank limit or an incomplete 3D Secure verification. No money is deducted. Please try again with another payment method, or contact us at neliaboutique.contact@gmail.com.
Prices and VAT
All our prices are displayed in euros, all taxes included. Shipping costs are added to the price of the items: €6.99 for mainland France (free on orders over €120), €9.99 for other European Union countries. No surprises: the total amount, including delivery, is always displayed before you confirm your payment.